Steps to Awesome IT Success with an Automated Service Catalog - 19 november 2014
End user expectations are high. IT must innovate and engage to increase business productivity. Sometimes “keeping the lights on” just isn't enough. So, if you do one thing to improve your IT/business relationship, it should be the introduction of Self Service and a Service Catalog.
In this session, learn how ‘Service Catalog’ means much more than just self-service, understand how code-free process design and automation can transform the end user experience of IT, and hear real world best practice advice gained from other organizations that have transformed their employees' perception of enterprise IT.