The Ivanti Technical Relationship Manager (TRM) is a pro-active strategic resource designed to accelerate solution adoption and return on investment for Ivanti products. The best way to maximise the ROI of your Ivanti investment is to have a named resource that understands your business and helps you leverage your Ivanti solutions.
Your TRM also becomes your voice and advocate into Ivanti and Ivanti’s technical contact for your organization
The TRM service is a subscription-based offering that generally runs for a period of 12 months. Your TRM serves as a “Technical Advisor on Retainer” and works with your executive sponsor, business stakeholders, and key operational personnel within your organisation.
| TRM Programmes | Premier | Enterprise | Dedicated |
|---|---|---|---|
| Days per year (Consumed incrementally) | 24 | 48 | 200 |
| On-site (as needed) | Up to 25% | Up to 25% | Up to 25% |
| Travel expenses | Included | Included | Included |
| Ivanti Global Academy Subscriptions | 2 | 3 | 4 |
| Duration | 12 months | 12 months | 12 months |